By: Cade Lee

Most of the sites we have worked on that have been built by “website designers” are not effectively producing leads for that business. We have seen some of the most beautiful websites but without traffic and without new customers what good are they? Your online business should be another source of income and customers. If you trust the right people to work with your website designer than you might have a shot of obtaining both.

Please do not misunderstand what I am saying here. Website designers are very useful if their services are used in the correct capacity. Most web designers do not have a clue how to build a website that is developed to convert traffic or drive floods of traffic to the site; most developers that I have talked with would agree. Usually web designers are focused on aesthetics, navigation, look and feel and not placement in the search engines.

So why do you have a website?

Most business owners that I speak with have a website so that they can develop more online business. When I say this, what I mean is they are looking for more prospects or customers online. They definitely want to see some type of return from their website as most of them have spent a small fortune on developing the site to begin with. So if that is the case for you, it is probably best to make certain that the web designer you are working with owns a successful online business and knows also how to run it. They should be able to show you some successful online campaigns that they have led and give you references for their work. Simply showing you websites that they have built is not enough. I know that you want a “pretty” site
but I am certain it is more important that you are able to develop new customers from your site, right? It only stands to reason that your website designer should have the same experience that would deliver the results you are looking to achieve yourself!

Your website is your business online!

Sure it is nice to have a charming storefront, one that customers constantly compliment. Does it bring in cash flow? Is your office, store, garage or retail space built for sales?

These are the same types of questions that you should be asking yourself about your website. Your website is not there to win awards or compliments, you are building this website to make money and build customer relationships. Even if you have the lowest prices online and are providing more services than your nearest competitor, it is the website that attracts more traffic that wins more prospects and customers. Being the best at marketing your product and services is really all that matters at the end of the day. Stop reading this right now, hop on Google and check it out. Use a search term that a customer would use to find your business. If you don’t know what they would type in, go to Google’s free adwords keyword tool and locate a search term related to your business or service. (To locate Google’s free keyword tool simply search for “adwords keyword tool” in Google)

Now, after you have located a popular search term for your business, search it! Open the first “organic” result that you see (by organic, I do not mean any of the “sponsored links” or local listings next to the map), what do you think of your competition’s website? Is it the prettiest site you have seen? Is it the “coolest” site you have ever been too? If I was to place a wager on it, my guess is that it is none of the above. Probably a very average looking site at best, yet all of your prospective customers are coming here first.

Marketing online is not like you’re off-line marketing

On every website project I have ever been a part of it seems that somebody always has a problem with a font that we have chosen or an image that we had used. While branding is extremely important and the look and feel of your website is important as well, it is important to remember that all of the communication tools and techniques that you use in the real world are very different than what works online. Whatever type of marketing you are doing in the real world may be a complete and utter failure online. This is why it is so critical to work with an online marketing agency or consultant who has experience with successful websites. When I state successful, I mean websites that have a proven track record of traffic and generating leads. Usually these types of individuals know what works best for traffic conversion and online marketing. For example, online marketing absolutely requires you to know how to get your site ranked extremely high in search engines like Google and Yahoo so that you organically show up on the first page for customers that are searching for your product or services.

Most website designers and businesses do not know SEO or search engine optimization. If a business owner does know and understand how to optimize their own website; they usually do not have the time to implement all of the tactics and techniques used by a search engine optimization professional to make the campaign successful. It is imperative for any online business to have both an optimized presence as well as a strong marketing campaign online! This means that not only should the site be optimized for search engine optimization but there must be a campaign put in place for search engine marketing.

If you are looking to market online, only work with Internet marketing firms that know website and online marketing

I know it’s a simple statement but probably 97% of web design companies do not know how to create websites that actually market your products and services. Often times when we are talking with prospective customers about search engine optimization they refer to their experience with the larger corporations that have handled their pay per click campaigns and even their “search engine optimization campaigns”. You absolutely must work with people that know how to create “high traffic” websites that can “convert”. A sales representative from one of the larger advertising directories doesn’t usually have knowledge of SEO. Usually he/she can regurgitate whatever pitch their sales manager gave them that morning and sure it sounds good, but will the team behind him/her be able to deliver the product that you were promised? Usually they cannot deliver the results that were originally promised or they are able to show minimal results compared to a firm or company that is dedicated to internet marketing. Internet marketing takes a great deal of time and cannot happen overnight. You’ll need to work with a team that can make it possible for you to have an online revenue stream. These people must have real world experience as well as online experience that can combine your website into a practical functioning marketing machine for your business! The best combination would be a search engine optimization professional that has sales and marketing experience or a marketing company that has proven search engine optimization experience.

If you are attempting to perform search engine optimization or search engine marketing without a professional, that would be very similar to representing yourself in court if you are not a lawyer or building your own house if you are not a general contractor. Granted, I’m certain that you could learn any one of these trades but it is probably best if you focused on the strengths you have in your business rather than trying to focus all of your time and energy on staying up to date with Internet marketing. The most successful businesses and business leaders have developed a team of experts and surrounded themselves with experience.

Lastly, MEASURE THE RESULTS!

It doesn’t matter whether or not you are advertising in the Yellow Pages, newspapers, local trade magazines, or a bulletin board near your office! You will always, always want to measure the success of any marketing campaign to validate its effect on business. It is never a surprise for us to see a prospective client that has absolutely no idea about the amount of traffic they get on a daily, monthly, or yearly basis. Usually they do not know where they get the traffic from, how long visitors are on their website, or what keywords brought them to their site to begin with. You should always pay attention to your key performance indicators for your online strategy and if your web developer has not shown you how to monitor the results of your website, you might want to consider working with a different developer.

At the end of the day, a website developer is absolutely needed to help you with your website; however, they are usually best at working with code, graphics and overall look and feel. An internet marketing professional is what will help you take your online business to the next level. Either a professional Denver Internetm Marketing firm or agency will help you establish a marketing plan for your site so that you can start to see results from your presence online.